|The framework for the
development of an e-Business system has two levels. The
first is how a project or program is approached in the
organization. unfortunately, many organizations approach
e-business in one of the two ways. The first is "I want
some," though the organization may not be sure how it is
going to "bring it in." The second is the "boil the ocean"
approach, where massive planning occurs, but then too much
change is forced through an organization that is not ready
While it is useful to
learn from others failures, using a simple model to
rationalize the -business programs, right from the
1. Educate those that have to use the
system about the technology and its impact.
2. Ensure that all areas and business
functions that will or could be affected are identified
before decisions are made.
3. Always link business goals, work
process, and technology when developing and delivering the
4. Measure and monitor the program's
These four simple rules will stop most
programs running aground before the vessel has left the
If these governing rules are in place,
there will be a much lower chance of your operation
becoming a victim of its second, third, and sometimes
fourth attempt to implement e-business systems
successfully. The risk of not planning systems and the
resulting debacles are unfortunately very visible in
today's business world.